At UK Central Pharma, our team is highly dedicated and committed to providing genuine services to our customers. Here in our refund policy, we are outlining the refund and return for the purchase that you have made from our online pharmacy website. We help you to understand how you can get the refund and return the medicine from our website. You need to go through this policy carefully before you make online purchase.
What is the Eligibility for Refunds?
We accept return request of our customer when we find out that the product is not damaged or defected. In case you receive wrong medicine or expiry medicine then our team will help you in proceeding for the return and refund request. In case your order is missing and you don’t received it then we will try to track it for you but no refund will be made in this case. If you wish to cancel your order then make sure that you cancel it before it is shipped and we will issue a full refund for that.
Return Process
To initiate a return you can anytime contact our customer support team within certain number of days after receiving the parcel. You need to make sure that the parcel must be in the original packaging, unused, and unopened to fulfill the criteria of return request. You should bear the shipping charges associated with the return of the parcel. Once we will receive the product our team will check the product in it and verify its condition that you have mentioned. we will process your refund request within 10-15 working days. If you have received any free gifts or promotional items then you they are non-returnable or refundable. Shipping fees are non-refundable.
Policy Updates and Revisions
We reserve the right to make any possible changes in our refund policy and we will not notify for the same. If we make any changes then it will reflect here on our website. you need to visit our website to go through the possible changes that has been made in our refund policy.
You can anytime contact our team for more details regarding this policy. Our team will assist you in every possible way.
Thank you for choosing our online pharmacy. We never disappoint our customers and make sure that you enjoy our services without any hassle.